You can contact a Vivid Partner local to you, or Vivid directly online or by email at .

Purchasing and Support Options has more information.


Need help? Visit Vivid Support to see your options and get support.

If you obtained your Vivid software license from a Partner, you can also contact them directly for support.


Refer to the Security Vulnerability Reporting Guidelines for important information on how we wish to correspond on security matters.

Inquiries and Feedback

Contact Vivid online or by email at . We welcome all inquiries. Please be aware of our Unsolicited Idea Submission Policy.


Your privacy is important to Vivid. If you have a question, concern, or request about Vivid's privacy, or wish to exercise a right, please contact us at .

You can also contact our Data Protection Officer at:

Vivid Inc. (株式会社VIVID)

Japan Corporate Registration Number: 5000-01-018063
Vivid Inc., 396 Kinsei-cho Shimobun, Shikokuchuo-shi, Ehime, 799-0111 Japan