Product Info and Sales

Contact a Vivid Partner

Contact Vivid directly at Vivid Support or by email.

For more information see Purchasing and Support Options


Need help? Visit Vivid Support to see your options and get support. If you obtained your Vivid software license from a Partner, you can also contact them directly for support.


Refer to the Security Vulnerability Reporting Guidelines for important information on how we wish to correspond on security matters.

Other inquiries

Contact Vivid online or by email at . We welcome all inquiries. Please be aware of our Unsolicited Idea Submission Policy.


Vivid is predicated in part on privacy and security. We believe we have one of the strongest Data Security and Privacy stances in the industry.

If you have a question, concern, or request about Vivid's privacy, or wish to exercise a right, please contact us at . You can also contact our Data Protection Officer at:

Vivid Inc.

Corporate Number: 2500001018063
6-19-15 Jingumae, Shibuya, Tokyo 150-0001 Japan