Vivid Trace License Purchasing Options

Subscription includes

Full access to all features
Product updates
Vivid Support SLA
30-day money back satisfaction guarantee2

Purchasing options

A Vivid-verified Partner will guide you every step of the way, assisting your organization with licensing and utilisation of Vivid Trace. Vivid Partners understand your business environment, speak your language, are in your timezone, and facilitate your procurement needs.

Purchase Vivid Trace licenses, get a quote, or extend your maintenance period online through the Atlassian Marketplace. Atlassian also offers a network of Altassian Partners.

Prices are estimates and are not intended as quotes. Actual prices may vary depending on the date of purchase, currency of payment, and the terms of agreement with your chosen vendor. Have a question about buying a Vivid Trace license? Contact Vivid.

Qualified academic institutions receive a 50% discount.
Eligible Non-Profit Organizations (NPOs) and Open Source or Classrooms can use this form to apply for reduced or free licensing from Atlassian.
Data Center licenses are valid for one (1) year. The license's user tier must match or exceed that of the Jira system license. Licenses can be upgraded to higher tiers.
Confluence users can optionally add Vivid Trace for Confluence to your deployment, at no additional charge. The type of your Confluence deployment does not affect Vivid Trace pricing.
Maintenance and Support. Licenses entitle you to one (1) year of support and product updates from the date of purchase at no additional charge. You can also purchase additional, contiguous maintenance periods in annual increments. For further details, refer to the Vivid Support and Vivid Trace life cycle information.
Satisfaction Guarantee. Licenses can be refunded within 30 days of the original purchase.2
Specifications. Vivid Trace is an add-on for Jira Data Center and Confluence Server. Vivid Trace is not available for Atlassian Cloud at this time. For more information including System Requirements, please see the product specifications.
1. Estimated purchase price quoted in US dollars (USD) for new commercial licenses of Vivid Trace according to your selected Jira deployment type and user license tier.
2. In accordance with the terms of the Atlassian Marketplace, 10 User Starter Licenses are exempt from this money back satisfaction guarantee.