Vivid Trace 2021.1 Getting Started

Welcome! This document describes how to install and begin using Vivid Trace on your own Jira system. It goes on to list resources that will help you and your teams quickly reach proficiency and productivity.

Prerequisites: To follow along, you need Vivid Trace installed, or to be able to install the Vivid Trace add-on into a correctly-functioning Jira system (see the Specifications for requirements), apply a license, perform a re-index, ensure that issue linking and/or sub-tasks are enabled, and have access to a project with linked issues whose data you'll visualize.
Approximate time required: 10 ~ 15 minutes.

Install Vivid Trace into Jira

If Vivid Trace is already installed into your Jira system and you have a valid license (bought or free-trial) then skip this section.

Install Vivid Trace add-on: Navigate to "Find new apps" in Jira's Add-ons Administration section, then search for Vivid Trace in the Atlassian Marketplace. Install Vivid Trace by selecting either "Free trial" or "Buy now" and following the directions. Alternatively, you can also download the add-on software and install it manually into your Jira system. The Administration document has detailed installation instructions.

Search for vivid trace in the Atlassian Marketplace.

Figure: Atlassian Marketplace search results for the search term "vivid trace"

Install Vivid Trace by selecting either "Free trial" or "Buy now" and following the directions.

Free trial license: The installation process through the Atlassian Marketplace might have lead you through the process of obtaining a free trial license and applying it to your Vivid Trace installation. If not, obtain a free trial license now from the Atlassian Marketplace and apply it to the Vivid Trace add-on in Jira administration. Alternatively, you can obtain a trial license from a Vivid Partner. The Administration document has detailed licensing instructions.

Perform an on-line reindex. Vivid Trace is ready for use after the re-index operation finishes. You can choose Background Indexing to perform the re-index with no disruption to Jira availability.

Premise and Concepts

Vivid Trace finds and maps out related issues and presents visualizations of the resulting trace information. Think of task dependencies, work breakdown structures, and blocked issues: You can use Vivid Trace to search, discover, visualize, and report on these situations and more.

Range of Traceable Project Artifacts: The Vivid Trace proposition is traceability between project artifacts, currently defined as issues inside a single Jira instance. Source code commits, test case information, Confluence objects, issues in multiple Jira instances, and other project artifacts are slated to come into direct range in ensuing releases (see Vivid Trace Product Roadmap).

To use Vivid Trace well you need to be aware of the following concepts.

Visualize Issue Relationships

Let's visualize some issue relationships.

  1. Find an epic issue, a blocked issue, or a sub-task that you are working on or have in mind. In fact, any issue will do as long as it has links to other issues.
  2. Navigate to that issue's detail page in Jira.
  3. After opening the issue detail page, scroll part way down the page and you will see a Trace panel.
Issue detail pages have a Trace panel containing an issue relation graph, a visualization of the automatically generated trace results depicting the issue's relations to other issues.

The Trace panel containing the visualization on the issue detail page.

Issue BV-55 is directly related to the current issue with the "tests" issue link.

Figure: The Issue Relation Graph within Jira issue views

Other issues are indirectly related to the current issue, lying beyond the directly linked issue.

Your current issue is adorned with a halo.

The graph is interactive: You can click on issues to immediately navigate to their issue detail pages, hover over an issue or relation to bring its immediate relations to the fore, and hover over abbreviated issue fields to see their full contents.

Try looking at traces for other issues. Perhaps you'll notice something and think "ah-ha!", or find an actionable situation that was hiding in plain sight — until now.

Let's see how the trace graph responds when we link a Jira issue to another issue. Note that creating the links is non-destructive to your current data; see below for how to undo the links created in this section. Refer to the Jira documentation for information on linking issues.

  1. Navigate to the issue details page of an issue you'd like to try linking with. In this example, we will use Jira issue ABC-1.
    Figure: Linking issues together, step 1: Start with one of the Jira issues you'd like to link with.
  2. From the "More" dropdown menu near the top of the page, select "Link". A Link dialog appears.
  3. Choose an issue link type from the "This issue" selector, such as "Blocks".
  4. Input one or more issue keys into the Issue field. The new issue links we are about to create will be established between these issues and the current issue.

    Continuing the example, we will link issue ABC-1 as blocking issue ABC-2.

    Figure: Linking issues together, step 2: Establishing an issue link between two Jira issues.

    Click or tap the Link button to establish the issue link relationships and return to the issue detail page.

  5. After creating the issue links, the graph automatically refreshes. Notice that the issues you just linked to are now visible in the trace graph.
    Figure: Linking issues together, step 3: The two issues are linked together, as evidenced by the trace graph.

Note: To remove the issue links you just created, locate "Issue Links" on the issue details page, and then click or tap its "Delete this link" on the appropriate issue links.

What Next?

Quickly learn about what else you can do with Vivid Trace by scanning over the Feature Tour, doing the Trace Studio Quickstart, and browsing the list of topics in the Solution Guide.

Tell your teammates. They will also see traces on their Jira issue pages and might be wondering about the new additions. Share the Getting Started document with them.

Familiarize yourself with Vivid Trace's capabilities and the list of product information resources by looking over the product documentation index.

Give your teams a solid start with the prepared Deployment Readiness Checklist.

Make Jira speak your language with additional language packs.

Take advantage of Vivid's Concierge service (free of charge) to help you quickly become productive with Vivid Trace.

Have questions? Contact a Vivid Partner

Contact Vivid directly at Vivid Support or by email.